Business law
Contractor agreements and business terms and conditions
Clear agreements help your business deliver work, get paid and manage changes. Makin Advisory can draft or review contractor agreements and customer terms so the promises you make match the rights and responsibilities you hold.
Is this the help you need?
For businesses engaging contractors, supplying services or updating customer terms as their operating model changes.
How Makin Advisory can assist
Draft or review scope, deliverables, acceptance and variation processes.
Clarify payment triggers, expenses and treatment of disputed work.
Align IP and confidentiality obligations across contractors and customers.
Review liability, insurance, termination and handover provisions.
Identify classification questions and statutory-rights issues needing assessment.
What a review involves
Send the existing terms, sample quote or proposal, contractor agreement and a description of the transaction from enquiry to completion. Include how customers accept terms and how changes are approved. We can discuss whether a new document, targeted amendments or a connected review is appropriate.
Review your business agreements
Decisions worth getting right
Contractor terms and customer terms serve different relationships. If a customer is promised ongoing adaptation rights but the contractor permits one use only, the business has a mismatch. Ownership, permissions and source-file delivery should be reconciled before the promise is made.
An ABN or contract label does not settle worker status. The applicable classification approach depends on the business, relevant dates and circumstances. Customer terms also cannot simply override mandatory statutory rights. Broad exclusions and unilateral changes need contextual assessment, not an assumption that a signature makes every term effective.
Frequently asked questions
Can one set of terms cover every service?
Only where the terms fit each transaction. Projects, subscriptions and recurring support can need different treatment. A clear core document with appropriate schedules may be easier to manage than unrelated templates.
When should customers receive the terms?
Plan how the terms are presented and accepted before the relevant commitment. Terms first sent after a dispute may not answer what was originally agreed. Keep the accepted version.
Does calling someone a contractor settle their status?
No. The business, relevant dates, applicable legal test and working arrangement need assessment. An ABN, insurance policy or preference for the label is not conclusive.
Can a customer waive all statutory rights?
Do not assume so. Applicable mandatory rights cannot simply be removed by wording in a contract. Have exclusions and limitations assessed against the relevant framework.
How should extra work be approved?
Use a variation process that addresses both price and time, identifies authorised people and deals with urgent changes. It should not become an excuse to demand additional work without payment.
What affects the cost of this work?
Fees depend on the agreed scope, complexity and document volume. Enquire with the documents available and your deadline so we can discuss the work required and its cost before you decide to proceed.
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Makin Advisory serves Gold Coast and Brisbane clients remotely and in person by appointment. Tell us what you need help with and any relevant deadline; prefer no sensitive documents at first enquiry.
Tell us what you need help with
Tell us briefly what you need help with and any relevant deadline. Please do not include sensitive documents in your initial enquiry.